“The white box is there”

Usha dials customer service after she has problems with her modem. 

By now he was speaking to me like a fireman trying to rescue a three year old locked inside a bathroom with a gun. Clearly enunciating every word so there is no misunderstanding. I wanted to ask “you mean the ADSL inline filter?” but I was beginning to enjoy this so I played along. “yes, the white box, it is there.”

VOAE: can you see that there are three points for connection? Me: (without even bothering to look at the box) Ya line, modem and phone.

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