Motorola thinks so. Ram growls at Motorola and asks them a few questions for giving lame excuses instead of providing an after sales service for the faulty cell phone he bought recently.
- Should the retailer not advise about the one week warranty on the 1st instance and direct to the right service centre?
- Should we get time and date stamped
- Should the Service setup at MotoStore’s also not work on a Sunday, Why only sales on a sunday?
- Should service set-up’s not in a position to push the Principle company, since they only speak to the client and understand the whole issue?
- If they can’t work on a sunday, then is the warranty a seven working days warranty or seven days warranty?
Apparently Motorola has lost one direct customer and several more indirectly.
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