Shrinidhi is at his reviewing best when he weighs the pros and cons of booking a ticket via Redbus.in-
Linked by mridula. Join Blogbharti facebook group.I’ve personally experienced in Omer travels who put plastic stools in the passage way and accommodate extra people. Money earned through these unaccounted seats is often shared among bus crew and travel agent who brings the passengers. More the number of passengers coming through RedBus.in and other such service providers less will be the chance for these people to unofficially sell off a seat and make money. RedBus.in customers, having paid in full, are at the mercy of the bus crew to reach their destinations and often get worst of the service due to bad attitudes and mentality of some bus crew. Only surprise raids by bus owners can stop this.
i had booked tickets for to and fro from Hyd to Gnt, these red bus people delivered me the tickets and took their amt, later, before my journey date, they cancelled my tickets without intimating me, later their response for that is they wil give full amt back, but finally they cut 10% cancellation charges. these r playing with the emotions of people, They have no attitude.
Stupid people. Don’t book u r tickets through this,Plz
Thanks Nagamani for sharing your views and I am sorry to hear that the experience did not go well.
Hi All,
Please don’t travel by Omer Travels. Such a menace they are. These idiots donot have any concerns for the customers or travellers.
I have travelled from Mumbai to Hyderabad on 27th September 2008, by Omer Travels. One of their A/C Volvo buses was supposed to pick me from Airport to SION and I had to travel by a Non Ac Volvo.
The bus was supposed to pick me up by 7 PM but turned at pickup point at 9:30 PM. Then in Sion it turned out that this bus was in repair and also we are asked to get down as we had non a.c tickets. So some of us paid for A.c. not willing to get out of A.C. But later what we came to know was that all non a.c. buses left and we were fooled by this deal of changing to a.c. tickets.
We were not even told that the bus was in repair and cannot go far. It was already 11:30 Pm in Mumbai.
Bu started and after going 30km there was smoke all around and they repaired and then at last at max it reached Khapoli that is 60km away from Mumbai. We were forced to spend our night there. They very well knew that the bus can’t travel long. They played this mischief with us as they will have to refund if they stopped their bus in mumbai itself.
We were given another stupid bus at 9 AM and we reached at 11:30 PM. That too we were forced to get down in either Patancheru or Mehdipatnam saying some stupid causes.
My other observations were that they use all used and old buses which have met accidents before. The driver and attendant are very rude to travellers.
Adding to agony the cleaner was demanding Rs 100 – 200 from people who were carrying the luggage.
My short trip to Mumbai turned into a nightmare because of this ordeal.
Please pass on this message to all you know to never go by Omer Travels.
Raj
This RedBus.in provide a very very Bad service. I never face that much
problem after buying a ticket from that website in my whole life. after
receiving the payment they are not entertain your any call or any
query. as my departure time is 8.30 PM but i am still waiting and there
is 10.30 on by watch. They are not provide any bus number on ticket,
they only give the seat number and i change bus 3 times till now. and
still there is no body there to entertain us. even when i call on the
given number on his website and ticket, my call put on hold for a very
long time and when i redial no body pick up the phone. and when i am
trying to cancel the ticket it always gives a error message which is
“ERROR: Unable to process your request. Please try later. “. Now dont
know what to do. So My request to all passenger who are going to buy
ticket from this “redbus.in” please do confirm the bus number and also
the timing. and i prefer please never book ticket from this website and
you will be very happy. as i am going on trip by taking leave from
office but my whole night and whole schedule is now go in hell.
So Please, My request to all of you please never book ticket from this
website.
Thanks and Regards
Divas Gupta
Very bad experience with redbus.in
I took 2 Neeta Volvo bus (Mumbai – Pune) tickets for my brother and his wife for 7:10 pm 1st Oct 2009 via redbus. I was allotted seat numbers G and H and the boarding point for us was Chembur.
We reached Chembur on time, but the bus was late, then the bus came at 7:45 pm but the conductor did not give us the seat number G and H which were allotted to us and was offering the front most seats, which were not at all comfortable. When we raised our voice we were told that this was the only seat what they can offer, otherwise wait for the another bus. And at last we were told that this is not the 7:10 pm bus. But we came to know from the other sources (other travel office at the same place) that that was 7:10 pm bus only.
Then we waited for the next bus which came at 8:45 pm and this bus also we were not given the allotted seat and at last we were given the last but one seat. We had no option but to travel as we had to reach Pune urgently.
In the whole process we tried to call red bus help line numbers given in the tickets but at all the times the line got disconnected after a long wait of around ~10 minutes on the call (I would say pathetic help line).
We also try to take help of Neeta Volvo Head office Chembur, but they were not at all helpful and told us it’s a mistake to take ticket from red bus and told us they cannot help on this issue.
Also called Neeta Volvo helpline numbers, but of no use.
Next time, I would not recommend anybody to book ticket from Red Bus after this horrible experience. Also try to avoid Neeta Volvo, these people are not at all helpful. I know difficult, but try to get MSRTC Volvo bus or KSRTC, APSRTC.
Regards,
Akash Agrawal
Hi,
I had tried the services of Redbus.in for the first time and it was an utter disaster. I had filled the ticket booking form online by about 11 ish of 30th dec 2009. (Dest: Trivandrum from Bangalore) I had requested a travel ticket to Trivandrum from Bangalore. I get an sms immediately on my mobile and soon after i get this confirmation call from their office. I asked her as to when the ticket can be collected. I was told that the ticket will reach my residance by evening.
As I had no one at home, and desperate to have the ticket, i reach home early and kept waiting for the ticket. I call them by 6 and then i was given a msg that since the actor’s sad demise, there was some kind of a commotion in the city and that the ticket will be delivered to my residance the next morning (31/12/2009). I wanted this ticket so very badly that i decided to wait for the same at home. Even after 12 noon, i did not get intimation and thus I call them. The answer was very casual and said that the delivery boy will come over after 4PM.
I wanted to speak to the manager and the operator keeps asking me what the reason was and then i hear someone talking in the background, then he keeps me on hold and states that the manager was not available around. I wanted the number of the delivery person, i was told that he does not have a mobile. After persuading the operator he said that the manager will call me back and his name is Vinod.
I realized that trusting these unprofessional set of people on an important travel would be stupidity and called up Shama Travels directly to book my ticket.
I get a call (who spoke in pretty much comprehendible english) after some time stating that he wanted to come over to my resiadance for delivery of my ticket. As at that hour its just around 24 more hours for my departure time, i had already booked my ticket with Shama Travels directly on phone (Come more economical than the same ticket thru Redbus.in
I recommend people to be sure of what they are getting into. This also could be a one off experiance but that makes it a 100% disastrous experiance for me.
Regards,
BilluRaj.
Choosing Neeta Volvo ( http://www.neetatoursandtravels.com ) was the worst mistake I could make for my Hyderabad-Mumbai journey on 5th April 2010.The bus ( No. 8586 ) started a full one hour late
from Lakdikapul Stop (8:45 PM as opposed to the promised 7:45 PM) and reached a 2 hours late in Mumbai (11:30 AM at Chembur as opposed to the promised 9:30 AM).The seats were all cramped with no foot rest.Bus was extremely smelly and they were playing loud blaring music (90’s Nadeem Shravan songs) and a pirated move ( De Dana Dan ) till 12 midnight making it impossible to sleep.They paid no heed to passenger complaints on the sound.
They were stopping frequently for picking up courier and the halts used to be for 30 minutes sometimes.
They stopped twice for food, and both times the dhabas/restaurants were extremely bad and pricey.The dinner halt was at 12 AM at a shitty joint where the toilets and the food were comparable in quality.The halt at Lonavala for breakfast ( which was at 9.30 AM) was owned by Neeta travels and they charged us Rs.40 for 3 stale and miniature Idlis.The toilets here were badly maintained too,surprising that they were owned by Neeta Travels.
The staff was extremely rude especially with lady passengers and were not informing the passengers,especially new visitors to Mumbai who had requested for stop announcements.
And I paid Rs 1000 per ticket for this shitty service whereas other operators provide better services for the same price.I booked my tickets on the same day as the travel and Neeta was the only option available on redbus.in ( no prizes for guessing why).
I was also surprised to find that two other passengers had been double booked and were allotted the same seats (13,14) as us, but since they alighted later , the conductor Imran ( 09290913606) “conveniently” seated them further behind on seats 15,16, much to their protest.
Their online booking and feedback service is pathetic too so I had to resort to redbus.in for booking and providing my feedback.
Mr. Sunil Sawla (Neeta proprietor) , I hope you are reading this since your company has no mechanism for taking customer feedback.
Ticket No: TC5488488662,PNR # 11008178
My name is vivek Annamalai. i have traveled from Hyderabad to mumbai through Omer Travels at 7.30 pm on 4th in Non A/c Bus.The Bus is very Slow and making a stop for non required things. they loading extra luggage for anther one hour in the middle. They asking poeple to seat on the way to the door. Nearly 10-12 poeples are sitting in that walking lane. the customers are shouting at the drivers and they not even care about next day (bandh).if next day is bandh they have go earlier to the city. but they made very late. From pune it became like a town bus stopping in every stop asking people to get on. they did not even thinking about the people in the buses.they just want money. they made unloading in vasai with people inside. they did not care about customer and their worries and their timings and urgency. nearly 40-50 peoples travelled other than passengers.they came to sion at 3. they get down customers at sion due to strike instead of borivalli. if they really care about people they would get down to near railway station. they just get down at some bus point even buses(city) are strike ask us to go through city bus. I have never seen such a worst service and bad journey in my life. if u really want improve travels thing about the satisfying customers first. Here after i will never encourage OMER travels for my friends in my life. thank you.