Since everyone is baying for some blood and demanding solutions, Paromita has one:

So anyway, here’s something I think the Tatas could do, just symbolically so that maybe the cliche of indiscriminate openness that people bandy about without a thought can be a little more true. Because after all, why should only the cabbies, the dabbawalas, the train commuters and the other regular folk have to bear the onus of maintaing the spirit of Bambai?

I think when the Taj is fixed up and restored, its ground floor sea fronted rooms should be turned into a public tea-room where not only the rich, but all sorts of people, can come in and afford the price of the tea. A place they keep as clean and lovely, if not as plush, as the rest of the hotel. A place which says - this building is a Bombay icon because the wealth of this city which was generated as much by workers as by industrialists, has also made it so - and this tea-room is a token participation in that idea. I think this would be a simple gesture and a step towards erasing those hard lines that keep one type of Bombayite far away from another, indeed, indicating which type of Indian citizen benefits more from our supposed democracy. Those are the things we also have to work at changing besides holding governments responsible for their duties. That won’t require much money from them. But it would require a bigger heart.